Terms and Conditions
By using our website or booking our services, you agree to the following terms and conditions.
Services
Sparkling Windows provides professional window cleaning services for residential and commercial properties. Services are carried out with reasonable care and skill.
Quotes and Pricing
All quotes are based on the information provided at the time and may be subject to change if property conditions differ from what was described. Prices are confirmed before work begins.
Access and Safety
Customers must provide safe and reasonable access to the property, including access to water if required. We reserve the right to refuse or stop work if conditions are unsafe.
Cancellations
We ask for reasonable notice if you need to cancel or reschedule an appointment. Repeated last minute cancellations may result in refusal of future bookings.
Payment
Payment is due upon completion of the service unless otherwise agreed in advance. Accepted payment methods will be communicated at the time of booking.
Liability
While every care is taken, Sparkling Windows cannot be held responsible for pre-existing damage to windows, frames, seals or surrounding areas. Any concerns must be raised as soon as possible after the service is completed.
Weather Conditions
Window cleaning may be rescheduled due to adverse weather conditions to ensure safety and quality of service.
Website Use
All content on this website is for general information purposes only. We do not guarantee that the website will always be available or error free.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.